99% Uptime Guarantee
"...I'm starting to sadly get accustomed to having my site down several times a week at this point... Can someone please tell me why, at least certain servers have outages several times a week? Some weeks my site goes out several times a day. It's crazy..."
-BigCommerce CustomerCurrently, BigCommerce offers no uptime guarantee. Where is the trust?
We've invested millions of dollars to ensure our hosting infrastructure goes above and beyond what the average provider has to offer.
Not only does downtime lead to a loss of sales, but your online business will lose credibility with your customers. That's why Volusion guarantees 99.9% uptime.
Unlike BigCommerce, we make uptime a priority to instill confidence in you, your customers, and ultimately, your sales.
Unlimited 24/7 Support
"BigCommerce's website advertises features that their services promise to provide. None worked, literally none. No support was given. No tech support tickets were ever followed up on. When pressed, they ignored the problems until we CC'd management and only then told us to code it ourselves."
-BigCommerce Customer
Volusion's support is available anytime - even after normal business hours and during peak shopping times such as evening, weekends, and holidays.
Based 100% in Austin, Texas, you can count on Volusion's dedicated account managers and over 450 ecommerce experts to keep your online store open for business.
In addition, you can learn how to do-it-yourself with our extensive library of video tutorials, guides, webinars and more.
All-In-One Ecommerce Solution
"You can tell that Volusion has thought about the features and it shows the maturity of the product. I'm trying to get things done quickly and those things are important to me."
-Michael Lu, Tinmall.com
Volusion offers a complete ecommerce solution to quickly set up your business and start selling online. Our features and integrations are built-in to your plan without add-on costs, saving you hundreds of dollars or more every month.
With Volusion, you don't have to pay extra for key features like these and many more:
- SEO Management
- Abandoned Carts
- Automatic Tax Rates
- Facebook Store
View our store plans to see a full list of everything included with Volusion.
Switching from BigCommerce?
Whether you've outgrown your current platform, are dissatisfied with customer service, or need more control over your online business, we make it easy to switch to Volusion with our import/export tools, integrations and 24x7 support.
Call us at 1-888-750-3936 for an exclusive offer to jump start your migration.
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